Who We Are
Origin Car Detailing LLC ("Origin," "we," "us") provides mobile vehicle detailing, paint correction, ceramic coating, and paint protection film across Charlotte, Raleigh, Greensboro, and Winston-Salem, North Carolina. This policy explains what information we collect through our website, chat widget, phone lines, and services — and how we handle it.
Information We Collect
- Contact details — your name, phone number, and email address when you message or call us.
- Service details — your service address, vehicle information, and the services you're interested in.
- Messages — the contents of conversations you have with us through the chat widget, text, email, or phone.
- Basic site data — standard technical information your browser sends when you visit, used to keep the site working properly.
How We Use Your Information
We use your information to respond to your questions, provide quotes, schedule and perform your service, send appointment confirmations and service updates, process records of completed work, and improve how we operate. We send marketing messages only if you separately and explicitly opt in to receive them, and you can withdraw that consent at any time.
Text Messaging (SMS)
When you voluntarily provide your mobile number through the chat widget on our website, you consent to receive text messages from Origin Car Detailing LLC related to your inquiry, such as answers to your questions, quotes, and appointment updates. Marketing texts are sent only with your separate, express consent.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get assistance by replying HELP. Consent to receive text messages is not a condition of purchasing any goods or services.
How We Share Information
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as needed to serve you. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention & Security
We keep your information only as long as we need it to serve you and meet our legal obligations, and we take reasonable measures to protect it from unauthorized access.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also contact us to ask what information we hold about you, or to request that we correct or delete it.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
If we update this policy, we will post the revised version on this page with a new effective date.
Contact Us
Origin Car Detailing LLC · Sheridan, WY 82801
Phone: 336-473-8260
Email: contact@origincardetailing.com